SHIPPING DISCLAIMER & RATES
We make use of FedEx and the USPS who are independent shipping carrier and are not responsible for any shipping delays caused as a result of the carriers actions.
The "FedEx Overnight" method of shipping choice offered refers to shipping "Overnight Air" and does NOT mean that your order will be shipped or be delivered by the next day.
The time period indicated by FedEx for the different methods of shipping on the ship method selection page refers to the transit time period and not how soon the order will be delivered by. A signature will be required for delivery of Ground orders in excess of $200.00 if the signature requirement is waived by the buyer then all responsibility of delivery of the package rests with the buyer
No liability is accepted by the shipper for orders not received in time and also for any orders not received or not received on time due to the provision of an incorrect shipping address or any temporary address such as a hotel, holiday resort or rental home and any re-routing costs occurred as a result of this will be for the buyers account.
All customer returns or claims have to be approved and accepted by a company official and must be made within 7 days of receipt of the product in question. Such approved returns will be credited in full at the discretion of a company officer upon receipt of the defective item. Kindly consider the following prior to ordering any perishable products: NB. Due to the nature of perishable products they cannot be returned for credit and therefore all perishable products are ordered and shipped subject to the buyers risk.
11229 E Independence Blvd. # H
Matthews, NC 28105